Understand how we collect, use, and protect your personal data.
Introduction
This policy explains how Palm Beach Storm Shelters Ltd (trading as Palm Beach Storm Shelters) collects, uses, and protects personal information.
It applies to palmbeachstormshelters.com and related communications.
Who we are
Legal business name: Palm Beach Storm Shelters Ltd.
Trading name: Palm Beach Storm Shelters.
Business type: Limited Company.
Service area: Palm Beach and the wider South Florida region.
What we collect
We may collect information you provide, including:
Privacy Policy
Name and contact details.
Property and project details you share when requesting help.
Messages, photos, and documents you choose to send.
Call and email records related to your request.
We may also collect limited technical data, including:
Device and browser details.
Approximate location based on IP address.
Pages viewed and actions taken on the site.
How we use your information
We use your information to:
Respond to inquiries and provide quotes or scheduling.
Understand project needs and communicate next steps.
Improve our website and customer experience.
Maintain records related to services, inspection, maintenance, or repairs.
Legal basis and purpose
We process personal information to respond to your request and provide services.
We may also process information to comply with legal obligations.
Sharing information
We do not sell personal information.
We may share information when needed to provide services, including with:
Service providers who support website hosting, forms, or communications.
Financing providers, if you ask about storm shelter financing.
Contractors or partners involved in delivering work, when required.
We only share what is needed for the purpose.
Data retention
We keep personal information only as long as needed for the purposes described.
Retention periods vary based on the type of information and the service request.
Security
We use reasonable safeguards to protect personal information.
No method of transmission or storage is completely secure.
Your choices
You may:
Ask for access to the personal information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete information when we are not required to keep it.
Opt out of non-essential communications.
To make a request, contact us using the details below.
Cookies and tracking
We use cookies and similar technologies to operate the website and understand usage.
See our Cookie Policy for details and choices.
Children’s privacy
This website is not intended for children.
We do not knowingly collect personal information from children.
International visitors
We operate in the United States.
If you contact us from outside the United States, your information may be processed in the United States.
Changes to this policy
We may update this policy from time to time.
The updated version applies from the time it is posted on the website.