Privacy Policy
Privacy Policy
Last updated: January 2025
This Privacy Policy explains how we collect, use, and protect your information when you use our storm shelter consultation service.
Information We Collect
When you submit a consultation request, we collect your name, phone number, email address, property address, and project details. We also collect technical information through site analytics, including IP address, browser type, and pages visited.
We do not collect payment information. Financial transactions occur directly between you and the contractor.
How We Use Your Information
We use your contact information to facilitate introductions with licensed storm shelter contractors. We share your consultation request details with contractors who may be able to help with your project.
We use analytics data to improve site performance and understand how visitors use our service. This data is aggregated and does not identify individual users.
Information Sharing
We share your consultation request with independent storm shelter installations who may contact you with quotes and availability. These contractors are independent businesses and have their own privacy practices.
We use third-party analytics services to understand site usage. These services may collect technical information about your visit.
We do not sell your personal information to third parties. We do not share your information for marketing purposes unrelated to your consultation request.
Data Storage
We retain consultation request information to facilitate contractor introductions and maintain service records. We do not specify exact retention periods but keep data only as long as reasonably necessary.
We use industry-standard security measures to protect your information. However, no internet transmission is completely secure.
Your Rights
You may request access to your personal information or ask us to delete it. Contact us through our contact form to submit a data request.
You can opt out of analytics tracking using browser settings or privacy tools. This may affect site functionality.
Cookies
We use cookies for site functionality and analytics. See our Cookie Policy for details about cookie types and how to manage them.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy at any time. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
Questions about this privacy policy should be directed through our contact form.